Check the status of backordered items
Purpose
Use this procedure to find and view the summary and detailed information about backordered items.
Menu Path
Use the following steps to access Donaldson DYNAMIC:
•  Navigate to the Donaldson DYNAMIC Sign in page
•  Enter your username and password, and click Continue
 
Procedure
1. Follow the steps in Menu Path to display the Donaldson Company Store page.
Image   Donaldson Company Store page
2. On the menu bar, click Image to display the Order Summary search page.
Image   Order Summary search page
3. On the sub-menu bar, click Image to display the Back Order Summary search page.
Image   Back Order Summary search page
4. Select or enter search criteria in the following fields:
Search Parameter
Search Method
Search Value
5. Click Image . The results of the search appear in table at the bottom of the Back Order Summary page.
The date when each backordered item is scheduled to ship appears in the Expected Ship Date column.
Image   Back Orders page - Results table
6. In the Order Number column, click the order number to review order detail for a backordered item.
The Details for Order page is displayed. Details are shown in the header section and the item table.
Image   Details for Order page (header)
Image   Details for Order page (item table)
7. In the Line Status column, click Backordered to return to the Back Order Summary page.
Image   Back Order Summary page
8. You have finished checking the status of backordered items. You may now:
•  Click Image to save the data to another file. (See Exporting Information for further details about exporting information.)
•  Click Image to return to the Donaldson Company Store page.
•  Click Image to exit DYNAMIC and return to the Donaldson public Web site.: