Locate carrier tracking information
Purpose
Use this procedure to locate freight carrier tracking information for a shipment.
Menu Path
Use the following steps to access Donaldson DYNAMIC:
•  Navigate to the Donaldson DYNAMIC Sign in page
•  Enter your username and password, and click Continue
 
Procedure
1. Follow the steps in Menu Path to display the Donaldson Company Store page.
Image   Donaldson Company Store page
2. On the menu bar, click Image to display the Order Summary search page.
Image   Order Summary page
3. On the sub-menu bar, click Image to display the Shipment Summary search page.
Image   Shipment Summary page
4. Select or enter search criteria in the following fields:
• Search Parameter
• Search Method
• Search Value
5. Repeat step 4 for each known search value.
6. Click Image.
Results of the search appear in a table at the bottom of the Shipment Summary page.
Image   Shipment Summary page
7. In the Freight Carrier column, click the freight carrier link for the order you are tracking.
You are connected to the freight carrier's Web site and the tracking page for your order is displayed.
Image Each freight carrier maintains and controls their own Web site. Problems with tracking information or the freight carrier's Web site should be reported to the freight carrier.
Image   Carrier Tracking Information page
8. Click the Close Image button to close the freight carrier's Web page.
You are returned to Donaldson DYNAMIC and the Shipment Summary page.
9. You have completed this procedure. From this page, you may:
•  Click Image to save the data from DYNAMIC to another file for use in other applications.
(See Exporting Information for details about exporting order-related information.)
•  Click Image to return to the Donaldson Company Store page.
•  Click Image to exit DYNAMIC and return to the Donaldson public Web site