Request authorization for annual return
Purpose
Use this procedure to submit an e-mail requesting authorization for the annual return of items.
Menu Path
Use the following steps to access Donaldson DYNAMIC:
•  Navigate to the Donaldson DYNAMIC Sign in page
•  Enter your username and password, and click Continue
 
Procedure
1. Follow the steps in Menu Path to display the Donaldson Company Store page.
Image   Donaldson Company Store page
2. On the menu bar, click Image to display the Order Summary page.
Image   Order Summary page
3. On the sub-menu bar, click Image to display the Annual Returns Request page.
Image   Annual Returns Request page
4. Complete or verify the information in the following fields:
• To
• From
• Email
• Phone
• Fax
• # For Location
• Item Number
• Quantity
5. If you need to increase the number of lines in the item table, click Image .
6. At the bottom of the page, click the Comments box and enter any instructions or questions you want to include with your request.
7. After entering item numbers and quantities, click Image to submit your request.
This displays the Annual Returns Request Confirmation page with a message that your request has been submitted and that a customer service representative will be in contact with you soon.
Image   Annual Returns Request Confirmation page
8. You have submitted your request for annual item return authorization. You may now:
•  Click Image to return to the Donaldson Company Store page.
•  Click Image to exit Donaldson DYNAMIC and return to the Donaldson public Web site.