Donaldson DYNAMIC™ Help

Getting Started

• Sign in to Donaldson DYNAMIC™
• Sign out of Donaldson DYNAMIC™
• Find text or numbers on a Web page
• Print a Web page

Product Search/Browse the Catalog

• Find an item by application search
• Find an item by cross reference search
• Find an item by attribute search
• Find an item by section search
• Find an item by site search
• Find a Filtration solution
• Find an Industry solution

Inventory

• Check inventory availability for an item
• Request an availability date for an out-of-stock item

Donaldson DYNAMIC™ Shopping Cart

• Active Cart
  • Save an active cart as a saved cart
  • Save an active cart as a shopping list
  • Update quantities in an active cart
  • Remove one item from an active cart
  • Remove all items from an active cart
• Placing Orders
  • Find a catalog item and submit for order
  • Submit an active cart for order
  • Submit a stock order
  • Submit a rush order
  • Retrieve a shopping list and submit for order
• Canceling Orders
  • Cancel an order
• Shopping Lists
  • Create a shopping list
  • View the contents of a shopping list
  • Add an item to an existing shopping list
  • Modify the quantities in a shopping list
  • Add a shopping list to the active cart
  • Remove one item from a shopping list
  • Remove all items from a shopping list
  • Delete a shopping list from your account
• Direct Item Entry
  • Enter items and add to the active cart
  • Enter items and save as a shopping list
  • Enter items and submit as an order
• Off Line Orders
  • Download the Donaldson order template
  • Import and submit an off-line order

Order Tracker

• Find Sales Order summary and details
• Check the status of all backordered items

Shipments

• Find Shipment summary and details
• Locate carrier tracking information

Financial Transactions

• Find Payment summary and details
• Find Transaction summary and details (invoices, credit memos, debit memos)
• View account Balance Due information

Returns

• Request authorization for annual product returns
• Request authorization for order product returns

Exporting Information

• Exporting Information

Account Maintenance

• View personal account information
• Update personal account information
• Update an address
• Add a new address (Sold-to, Ship-to, Bill-to)
• Change your password