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Customer Support

There is no better team to provide you with assistance than ours. At Donaldson, we have the technical experience to assist you in finding the correct product for your application. We’re easy to reach and happy to help.

North America, Latin America & Caribbean Customer Service
Fax: 952-887-3716 Hours of Operation: 7:00 am – 7:00 pm CT
Warehouse Distributors:
Toll Free: 800-374-1374 Phone: 952-887-3699
Original Equipment Dealers:
Toll Free: 888-888-3835
Regional Original Equipment Manufacturing:
Toll Free: 866-568-5617
French Speaking Line:
Toll-Free: 888-436-5376
Spanish Speaking Line:
Phone: 952-703-4799

Prompts for 800-374-1374
Press 1 - For a directory of Engine Aftermarket personnel extensions
Press 2 – To reach the Customer Support team for OE Dealers
Press 3 – To place an order, for a stock check, cross-reference or shipment tracking information
Press 4 - For technical assistance or to reach the next available inside sales representative
Press 0 – To reach the Operator

Order Fulfillment
Orders placed by our U.S. & Canadian distributors typically leave our distribution centers within 24 hours.

Where to Buy

Locate a Distributor or dealer in your area.

Contact Us

Contact Donaldson Company via email with any questions.


Frequently Asked Questions
Check out our Frequently Asked Questions (FAQs) section.

Product Literature
Donaldson product literature is now available on-line! Check out the list below and download your selections. You can also order literature via email at grpeafmordent@mail.donaldson.com or by calling customer support at 800-374-1374 or 952-887-3699.



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