With Donaldson’s extensive global footprint, we are closely monitoring the COVID-19 (coronavirus) outbreak and any impacts to our employees, supply chain and customers.
Our enterprise response to COVID-19 is focused on three priorities:
1) The safety and health of our employees
2) Fulfilling our customer order commitments
3) Playing our part in reducing transmission of the virus
With the above priorities in mind, Donaldson is requesting that our customers join us in helping foster business continuity, minimize transmission of the virus and ensure a healthy and safe workplace.
As valued partners, we ask that all customers:
- Leverage meeting alternatives such as video conferencing, online meetings, screen share and conference calls in place of in-person/group meetings.
- Abstain from visiting Donaldson locations.
- Adhere to CDC recommendations and guidance for businesses and employers.
With the ever-changing COVID-19 situation, our operations and customer service teams are continuously assessing acknowledged customer orders against material, production and logistics availability. We are committed to supporting you and if we anticipate a specific customer impact, we will reach out directly.
Thank you for your cooperation and being our valued customer. If you have any questions, please do not hesitate to contact your customer service representative for further information. The COVID-19 situation is quite fluid; we will provide additional updates as necessary to ensure we are continually addressing our stated priorities.
