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Privacy Notice

Effective Date: March 25, 2022

1          OUR APPROACH

1.1          This Privacy Notice sets out how we the Donaldson group of companies with global headquarters at 1400 West 94th Street, Bloomington, MN 55431 (further referred to as “Donaldson”, “our” or “we”) process the Personal Information of our website visitors, customers, and suppliers.

2          WHAT IS PERSONAL INFORMATION?

2.1          ‘Data Subject’ is any natural person, and, where country specific applicable law so provides, a juristic person.   Personal Information means any information relating to a Data Subject who can be identified either directly or indirectly; it may include for example: name, address, email address, phone number, credit / debit card number, IP address, or location data.”).  

3          PURPOSES FOR WHICH WE MAY PROCESS PERSONAL INFORMATION

3.1          Donaldson will only process your Personal Information, in accordance with applicable law, for the following purposes:

3.1.1          offering our goods and providing our services to you in a personalized way, for example, we may provide suggestions based on your previous searches to enable you to identify suitable goods and services more quickly;

3.1.2          enabling our suppliers and service providers to carry out certain functions on our behalf, including payment processing, verification, technical, logistical or other functions, as may be required, in order to fulfil your orders;

3.1.3          sending you marketing communications, in order to keep you informed of our products and services, which we consider may be of interest to you;

3.1.3.1            These communications may reference any of the Donaldson brands or Affiliates including: Filter Minder, Hy-Pro, BOFA, Partmo, Solaris Biotech, and PAIS Industrial Services

3.1.4          serving advertising to your devices; delivering ads based on your interests ascertained from your past searches, visits of subpages and purchases on our websites, and other data obtained through the use of "cookies" placed on your devices. Please see our Cookie Statement below.

3.1.5          ensuring the security of your account and our business, preventing or detecting fraud or abuses of our website, for example, by requesting verification information in order to reset your account password;

3.1.6          developing and improving our products and services, for example, by reviewing visits to our website and its various subpages, demand for specific goods and services;

3.1.7          to comply with applicable law, for example, in response to a request from a court or regulatory body, where such request is made in accordance with the law;

3.2          The bases for processing your Personal Information for the purposes described above will include: 

3.2.1             to fulfil a contract that we have in place with you;

3.2.2             for the Donaldson’s legitimate business interests;

3.2.3             you provided us with your consent or

3.2.4             for compliance with a legal obligation to which Donaldson is subject.

4               DISCLOSURE OF CUSTOMER INFORMATION

4.1          There are circumstances where we wish to disclose or are compelled to disclose your Personal Information to third parties. This will only take place in accordance with the relevant applicable law and for the purposes listed above. These scenarios may include disclosure:

4.1.1             to our subsidiaries, affiliates, or associated offices (for list of affiliates please see section 13 below);

4.1.2             to our outsourced service providers or suppliers to facilitate the provision of our services or goods;

4.1.3             to our advertising partners who enable us to deliver advertising;

4.1.4             to third party service providers and consultants in order to protect the security or integrity of our business, including our databases and systems and for business continuity reasons;

4.1.5               To our dealers and distributors in order to provide sales and service support

4.1.6             to another legal entity, on a temporary or permanent basis, for the purposes of a joint venture, collaboration, financing, sale, merger, reorganization, change of legal form, dissolution or similar event. In the case of a merger or sale, your Personal Information will be permanently transferred to a successor company;

4.1.7             to public authorities where we are required by law to do so.

              INTERNATIONAL TRANSFER OF PERSONAL INFORMATION

5.1          We may transfer your Personal Information to a third party in countries outside the country in which it was originally collected for further processing in accordance with the purposes set out in paragraph 3 above. In particular, your Personal Information may be transferred throughout the Donaldson group and to our outsourced service providers located abroad. In these circumstances we will, where required by applicable law, ensure that your privacy rights are adequately protected by appropriate technical, organization, contractual or other lawful means. Please contact Donaldson Privacy at Privacy@Donaldson.com for a copy of the safeguards which we have put in place to protect your Personal Information and privacy rights in these circumstances.

6               RETENTION OF PERSONAL INFORMATION

Your Personal Information will be retained until as long is reasonably necessary for the purposes listed above or as required by applicable local law. 

The criteria used to determine our retention periods include:

Whether there is a legal obligation to which we are subject

For example, where laws or regulations require that we keep records of your transactions for a certain period of time, to comply with accounting, or tax rules, or as required in support of litigation or regulatory investigations

Whether you have given us consent to communicate with you

For example, you have indicated you want information on our products and services

The length of time we have an ongoing relationship with you

For example, as long as you/your organization keep using our products and services

7               DATA PRIVACY RIGHTS

Data privacy law provides Data Subjects in certain countries with numerous rights, including the right to: access, rectify, erase, restrict, transport, and object to the processing of, their Personal Information.  Data Subjects may also have the right to lodge a complaint with the relevant data privacy authority if they believe that their Personal Information is not being processed in accordance with applicable data privacy law.

California Residents

With certain exceptions, as a California resident, you have the right to opt out of the ‘sale’, as defined under California law, of your Personal Information to third parties, including as detailed in the ‘Cookies and Opting Out’ section below. If we sell your Personal Information to a third party, you have the right to request that your Personal Information is not included in the sale of any data.  To exercise this right you may do so by selecting the California: Do Not Sell My Personal Information link in the footer of the Donaldson.com website

8               CHILDREN

Please note that this website is not intended for children under the age of 18.

9          COOKIE STATEMENT

What exactly are cookies?

In order to collect the information as described above, we may use cookie and similar technology on our website.

A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive, mobile phone or other device. Cookies can be first party or third-party cookies.

·            First party cookies: cookies that the website you are visiting places on your computer

·            Third party cookies: cookies placed on your computer through the website but by third parties

Cookies allow collection of information such as browser type, time spent and path followed on the site, language preferences and other traffic data. We may utilize the information collected for various purposes including analytics and measuring the effectiveness of our marketing campaigns.

10        WEBSITE ANALYTICS

We may partner with companies who provide analytics and advertisement services on our behalf across the web. The entities may use cookies, web beacons, device identifiers and other tracking technologies which collect information about your use of this and other websites.  This information may be transmitted to a server in the United States and saved there.

The information gathered by these services may be used by us to, among other things, evaluate your usage of the website, determine the popularity of certain content, and deliver advertising and content targeted to your interest on Donaldson and other websites.

For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit WWW.ABOUTADS.INFO/CHOICES. For advertisements on any third party platforms, please refer to the particular third party platform’s Privacy Policy to learn more about your choices. 

11       COOKIES AND OPTING OUT

If you do not wish to receive some or any cookies, you may control which cookies are delivered via the cookie management platform offered by Donaldson.  You may access the cookie management platform via the Manage Cookies link in the footer of the Donaldson.com website.  We do not currently respond to web browser ‘do not track’ signals.

 You may also set your browser settings to reject cookies or you may delete our cookies as soon as you leave the site. For more information on how to do so please refer to your browser settings or visit www.allaboutcookies.org and http://youronlinechoices.com/uk/.

Please note that if you set your browser to reject all cookies that some site functionality may not be available or work as expected.  For example: map or other geolocation specific functionality.

12       CONTACTING US

For complaints and further escalation of Personal Information processing issues can be made to Donaldson’s Privacy group by sending an email to Privacy@Donaldson.com.

European Union Data Subjects may contact: Donaldson Privacy, Interleuvenlaan1, 3001 Leuven, Belgium

South African Data Subjects may contact our South African Information Officer at Privacy@Donaldson.com.   

 13      DONALDSON COMPANY AFFILIATES

Name of Company Where Organized
BOFA Americas Inc. Staunton, IL, USA
BOFA International Ltd. Poole, United Kingdom
Donaldson Australasia Pty. Ltd. Wyong, Australia
Donaldson Belgie, b.v.b.a. Leuven, Belgium
Donaldson Canada, Inc. Toronto, Ontario, Canada
Donaldson Chile, Ltd. Santiago, Chile
Donaldson China Holding Co., Ltd. Shanghai, China
Donaldson China Trading Co., Ltd. Wuxi, China
Donaldson Colombia S.A.S. Bogotá, Colombia
Donaldson Czech Republic s.r.o. Klasterec nad Ohri, Czech Republic
Donaldson do Brasil Equipamentos Industriais Ltda Atibaia, São Paulo, Brazil
Donaldson Education Investment Company RF (Pty) Ltd. Modderfontein, South Africa
Donaldson Europe b.v. Leuven, Belgium
Donaldson Far East Ltd. Hong Kong, S.A.R., China
Donaldson Filter Components Ltd. Hull, United Kingdom
Donaldson Filtration (Asia Pacific) Pte. Ltd. Changi, Singapore
Donaldson Filtration Deutschland GmbH Haan, Germany
Donaldson Filtration (GB) Ltd. Leicester, United Kingdom
Donaldson Filtration Magyarorszag Kft. Budapest, Hungary
Donaldson Filtration Malaysia Sdn. Bhd. Selangor Darul Ehsan, Malaysia
Donaldson Filtration Norway a.s. Moss, Norway
Donaldson Filtration Österreich, GmbH Vienna, Austria
Donaldson Filtration Slovensko s.r.o. Bratislava, Slovakia
Donaldson Filtration Sub Saharan Africa (Pty) Ltd. Modderfontein, South Africa
Donaldson Filtration Systems (Pty) Ltd. Cape Town, South Africa
Donaldson Filtration (Thailand) Ltd. Nonthaburi, Thailand
Donaldson Filtre Sistemleri Ticaret Ltd. Sirketi Istanbul, Turkey
Donaldson France S.A.S. Paris, France
Donaldson Ibèrica Soluciones en Filtracion s.l. Barcelona, Spain
Donaldson India Filter Systems Pvt. Ltd. New Delhi, India
Donaldson Industrial CR s.r.o. Kadan, Czech Republic
Donaldson Italia s.r.l. Ostiglia, Italy
Donaldson Korea Co., Ltd. Seoul, South Korea
Donaldson Middle East Filtration System LLC Abu Dhabi, United Arab Emirates
Donaldson Nederland B.V. Almere, Netherlands
Donaldson Overseas Holding S.a.r.l. Luxembourg City, Luxembourg
Donaldson Peru s.a.c. Lima, Peru
Donaldson Polska Sp. z.o.o. Warsaw, Poland
Donaldson Scandinavia a.p.s. Hørsholm, Denmark
Donaldson Schweiz GmbH Zurich, Switzerland
Donaldson Taiwan Inc. Taipei, Taiwan
Donaldson (Thailand) Ltd. Rayong, Thailand
Donaldson UK Holding Ltd. Hull, United Kingdom
Donaldson (Wuxi) Filters Co. Ltd. Wuxi, China
Donaldson S.A. de C.V. Aguascalientes, Mexico
Donaldson S.A.S. Domjean, France
Filtros Partmo S.A.S. Bogotá, Colombia
Le Bozec Filtration Systems, S.A.S. Paris, France
Nippon Donaldson Ltd. Tachikawa, Tokyo, Japan
P.T. Donaldson Filtration Indonesia Jakarta, Indonesia
Shoo 788AA Ltd. Poole, United Kingdom
Ultrafilter S.A.S. Vigny, France
Solaris Biotechnology S.r.I. Porto Mantovano, Italy
Solaris Lab S.r.I. Porto Mantovano, Italy
Solaris Industrial S.r.I Porto Mantovano, Italy
Solaris Biotech USA, Inc Berkeley, CA USA
P-A Industrial Service LLC New Hope, MN, USA



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