Q. Tell us about your work experience at Donaldson?
Vinod: I started working at Donaldson in 2008 as an Export Administrator. I have a qualification in Logistics & Supply Chain and so in 2015 I was promoted to Customer Service Supervisor, where I led the team in effectively driving enhanced customer experience. This made for a perfect foundation for my current role as Regional Logistics and Facilities Manager.
Q. What do you like most about your job?
Vinod: Apart from the great people, every day brings new challenges that allow me to learn and grow in my career and as an individual.
Q. What does your job as Warehouse Manager entail?
Fulufhelo: The Warehouse Manager is the central point for suppliers, clients and transport companies, making sure that we receive, store and distribute the right product parts. I am responsible for managing the system, processes and most importantly the team in the warehouse - together everyone achieves more.
Q. What is the best thing about working at Donaldson?
Fulufhelo: I am surrounded by very kind people that step in for each other. The respect and help you get is priceless. I almost feel at home and we’re all treated the same. Donaldson’s values; respect, commitment and integrity are encrypted in all the employees.
Q: Tell us about your role as Customer Services Rep?
Cheramy: My role, in a nutshell, is to ensure that our customers are happy with the service we provide. My duties on a daily basis include receiving and following up on orders and deliveries, providing feedback on stock availability and directing any queries to the relevant Donaldson employees.
Q: Can you describe a successful day at work?
Cheramy: A successful day is when I have given accurate feedback and processed orders timeously; ultimately ensuring that I have a happy customer the next day.
“At Donaldson, you are appreciated and encouraged to be proud of your work.”
I started working in the filtration industry back in 1993. Donaldson always appealed to me, being a solution-oriented filtration manufacturer with strong company values. Since 2000 when I first started working at Donaldson, I have held various positions within the Operations team. Currently, as Operations Manager, my team and I ensure that we procure, manufacture and deliver products to our customers on a 'customers first' principle.
Donaldson has a solid business strategy and an excellent management team that is effective in executing the plan. What I love most about Donaldson is the focus on people, training and internal growth opportunities which help employees to develop, both professionally and personally.
Our corporate culture demonstrates important ethics and values that makes me feel appreciated, supported and proud of my work.