Tell us more about what you do.
"My role entails managing all inbound and outbound operations within the Longmeadow warehouse which comprises of receiving of local and import shipments, storage, picking/dispatching of orders and managing our Donaldson trucks and third-party transporters."
What do you enjoy most about your job at Donaldson?
"I have been working at Donaldson for the past 18 years and what continued to motivate me about our company is the culture and values that we promote. What I love about my job would be the same about my love for working for Donaldson we pride ourselves in developing employees, continuously improving the way we do things and strive to continue to build stronger relationships with our customers."
Tell us about your role and journey at Donaldson.
"I started at Donaldson in 1994 and I have held many positions which include understanding & operating most of our machinery and processes on the shop floor. Over the years I have taken on various other roles including Production Planner, Process Technician, Maintenance Support & Quality Line Inspector. I have also held the role of leading employees as a Shop Steward & have extensive training dealing with Industrial Relations (IR) matters. In production, you are faced daily with new challenges which create opportunities to learn and grow both personally and professionally. My passion for people directed me back to Production as a Production Superintendent, and I am currently the Senior Shop Floor Manager."
What do you like most about Donaldson?
"What I like most about Donaldson is that it is a company that promotes equal opportunity for all. I and so many others are testimony to that. Donaldson values its employees and creates many opportunities for growth. The company has created a safe and healthy workplace by making the safety of all employees the main priority. This has been done by managing and mitigating safety risks and implementing appropriate systems and best practices and procedures to ensure a safety-first culture is supported. By educating employees we ensure productivity is continuous and employees are performing optimally. Donaldson always creates a positive work environment and that can be seen by our employee retention rate and employee enthusiasm. Donaldson is a Company that is much more than a paycheque for people. Donaldson is about its employees."
– Sheila Kramer, Vice President, Human Resources
Tell us about your role as a Customer Services Representative.
"My role, in a nutshell, is to ensure that our customers are happy with the service we provide. My duties on a daily basis include receiving and following up on orders and deliveries, providing feedback on stock availability and directing any queries to the relevant Donaldson employees."
Can you describe a successful day at work?
"A successful day is when I have given accurate feedback and processed orders timeously; ultimately ensuring that I have a happy customer the next day."
“At Donaldson, you are appreciated and encouraged to be proud of your work.”
I started working in the filtration industry back in 1993. Donaldson always appealed to me, being a solution-oriented filtration manufacturer with strong company values. Since 2000 when I first started working at Donaldson, I have held various positions within the Operations team. Currently, as Operations Manager, my team and I ensure that we procure, manufacture and deliver products to our customers on a 'customers first' principle.
Donaldson has a solid business strategy and an excellent management team that is effective in executing the plan. What I love most about Donaldson is the focus on people, training and internal growth opportunities which help employees to develop, both professionally and personally.
Our corporate culture demonstrates important ethics and values that makes me feel appreciated, supported and proud of my work.
